01Our standard
Child sexual abuse and exploitation — CSAE — is prohibited on Sawtix without exception, in every part of the app, in public rooms and in private messages alike. There is no context in which it is tolerated and no penalty short of removal.
Specifically, the following are forbidden and result in immediate termination of the account:
- Child sexual abuse material (CSAM) in any form — sent, streamed, posted as an avatar or a room cover, linked to, or offered.
- Sexualising a minor in text, voice, video or imagery, including AI-generated, drawn, edited or otherwise synthetic depictions.
- Grooming — building a relationship with a minor for sexual purposes, including through gifts or off-platform contact.
- Sextortion, or soliciting sexual content or contact from a minor.
- Trafficking, or advertising, offering or arranging sexual contact with a minor.
- Facilitating any of the above — sharing sources, coordinating with others, or directing people off the platform to find it.
These rules apply to an account regardless of where the conduct occurred. Credible evidence that an account is involved in CSAE elsewhere is grounds for removal from Sawtix.
02Age requirement
Sawtix is for adults. You must be 18 or over to create an account or to use any part of the app. Profile setup asks for a date of birth, which is stored on the account.
We state the limit of that plainly: it is a declared age, not a verified one. We do not run identity or document checks, and a determined person can type a different date. The age requirement is therefore enforced primarily after the fact — through reports, through our own review of accounts, and through the signals a report brings with it.
When we conclude that an account belongs to someone under 18, we remove the account and its content. We do this whether the account was reported for something else or for nothing at all, and whether or not the person objects.
03Reporting inside the app
Every user can report CSAE from inside Sawtix. The report form has no category picker, so say in the description that a minor is involved — that is what routes it ahead of everything else. Do that whenever a minor appears to be involved — as the person at risk or as the account holder — including when you are not certain.
- From a live room
- The more menu → Report. Filing from inside the room attaches the account and the room for us.
- From anywhere else
- Profile → Feedback, then describe what you saw.
The form takes a description, up to three screenshots and an email address we can reply on. Attach a screenshot if you safely can — a live stream leaves no record once the room ends.
Reports of this kind are treated as the highest priority we have and are not queued behind ordinary moderation.
04Reporting to authorities
You do not need our permission or our involvement to report CSAE to the authorities, and in an emergency you should not wait for us.
- Immediate danger to a child: contact your local emergency services or police.
- United States: the National Center for Missing & Exploited Children — report.cybertip.org or 1-800-843-5678.
- United Kingdom: the Internet Watch Foundation — report.iwf.org.uk.
- Elsewhere: your national hotline via INHOPE — inhope.org — or your local police.
Telling us as well helps: we can act on the account and preserve what we hold before it is lost.
05How we respond
On a credible report or detection of CSAE, in this order:
- Remove. The content comes down and the room is closed.
- Terminate. The account is terminated, not suspended or warned. There is no ladder for this category and no reinstatement on appeal where the finding stands. Any diamond balance is forfeited and is not refunded.
- Preserve. We retain the associated records and evidence for the period required for law-enforcement cooperation, even where the account is otherwise erased. This is one of the cases in which deletion does not remove everything; see section 2 of the Privacy Policy.
- Refer. We report to NCMEC or to the competent authority in the relevant jurisdiction as required by applicable law, and we cooperate with lawful requests that follow.
- Prevent return. We act on the signals we hold to stop the same person re-registering, within the limits of what a device-based account can tell us.
Where a minor appears to be the victim rather than the account holder, the same removal and referral steps apply, and we do not require the victim to have reported it themselves.
06Compliance with law
We comply with the child-safety laws that apply to us and with the child-safety requirements of the App Store, including Apple's App Review Guidelines. Where local law imposes a stricter duty than this page, local law governs.
We respond to lawful requests from law enforcement and from the bodies designated to receive CSAE reports, and we may disclose account records to them without notifying the account holder where notifying would prejudice an investigation or where the law forbids it.
07Point of contact
The published contact for child-safety matters — reports, regulator and law-enforcement enquiries, and questions about this page — is:
Put Child safety in the subject line so it is routed ahead of ordinary support. Include the account name or UID, the room, and when it happened. Do not attach suspected CSAM; describe it instead.
This inbox is monitored by the person responsible for child safety at Sawtix. It is not a substitute for the emergency services.
08Review of this standard
This standard is reviewed at least once a year, and whenever the app gains a feature that changes how people can reach each other — a new room type, a new media type, a new way to message. The version and the review date at the top of this page are what tell you which text is current.
The same text is reachable inside the app from the sign-up screen, where you accepted it, and it is the document referred to as the Child Safety Standards there.